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Customer Service Core Principles

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CORE PRINCIPLES

100% PRINCIPLE COMMITMENT:

We adhere to the “100% principle” in sourcing of products, testing, and after-sales service, ensuring that customers have no worries from all aspects

100% PRINCIPLE COMMITMENT:

100% Original

We have more than 3,000 stable and excellent original or authorized distributors who provide us with high-quality sources of goods. Therefore, if the price permits, we will prioritize purchasing original products to meet the quality requirements

100% Original

100% Test Report

All products will undergo 100% testing before being delivered to customers. For high-value components, each product will undergo detailed testing, and an international quality inspection report will be provided

100% Test Report

100% Full Refund

If the product fails to meet the usage standards, GA Group always promises to provide customers with a 100% full refund

100% Full Refund

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